Key Takeaways
-
About 112,000 debt collection cases were filed in Davidson
County civil courts between 2016 and March 2023 — two-thirds of
which were by high-interest lenders and debt collectors. -
Plaintiffs in Davidson County debt collection lawsuits are
almost always represented by an attorney, while defendants
almost never have legal representation. -
The zip codes with the highest lawsuit rates had more black
residents, single-parent families, lower incomes and education
levels, poorer health, and greater reliance on food stamps. -
Court data provide a unique look into consumer creditors’
collection practices and Nashvillians’ financial security but
elicit additional questions to understand more about both.
ensure they remain financially solvent. Ensuring that people in debt
meet their financial obligations can safeguard access to and
mitigate increases in the costs of credit (or other services) for
others. (1) However, the over- or misuse of lawsuits involves
trade-offs for both courts and defendants. In this report, we
explore consumer debt collection lawsuits in Davidson County,
Tennessee. Using Davidson County civil court data for January 2016
through March 2023, this study explores how creditors use Nashville
courts to collect consumer debt, the kinds of debts most likely to
end up in court, and who is most affected. A similar review focused
on Shelby County is available
here.
Summary of Our Methods and Limitations
Methods We obtained data for over 158,000 civil
cases filed in Davidson County Circuit and General Sessions Courts
from January 2016 through March 2023 from the Legal Service
Corporation, which scraped and cleaned the data from Tennessee
Case Finder. In Davidson County, the state’s 20th
Judicial District Circuit Court and the county-level General
Sessions courts share jurisdiction over debt collection lawsuits.
Debt collections suits are most often brought in General Sessions
court, which hears cases with claims of less than $25,000.
(14) (15) Data included filing dates, plaintiff names and
addresses, deidentified defendant addresses, plaintiff and
defendant legal representation, and outstanding garnishment
balances — among other items. We used plaintiff names to identify
debt collection cases and debt types. We extracted defendant zip
codes and combined them with zip code-level Census data to better
understand the resident characteristics of neighborhoods most
impacted by debt collection lawsuits. These methods are largely
consistent with those used in a similar Michigan study. (5)
Limitations Our analyses are subject to a number of
limitations. For example:
-
Much of our coding and categorizing of plaintiffs was done
manually and focused largely on plaintiffs filing at least 3
cases, which means we may have missed some relevant plaintiffs. -
We excluded plaintiffs where we could not readily identify their
line of business using an internet search, which may have
resulted in undercounts of debt collection suits. -
Our analyses assume all plaintiffs included filed lawsuits
against customers/clients for unpaid debts, which may have
resulted in overcounts of debt collection suits. -
While each case was assigned to a single debt type based on the
information available, the debt type categories are not mutually
exclusive. For example, we included a category for auto lenders,
but some suits by banks may be for auto loans. Similarly, debt
buyers and 3rd-party collectors are suing for and sometimes on
behalf of other types of debt. -
We used several formulas to extract defendant zip codes, which
may not have been fully accurate in instances where addresses
included multiple zip codes or addresses and/or where zip codes
were missing. -
Without specific information about each defendant, we relied on
data about the characteristics of residents of each zip code as
a proxy to understand the demographics, socioeconomic
circumstances, etc., of defendants, which is imperfect. To do
so, we ran bivariate analyses, which tell us about
correlation — not causation. While it can tell us, for example, that more cases are filed
against residents of neighborhoods with higher proportions of
black residents, it does not mean that one causes the other —
nor does it account for other factors that may be highly
correlated with both (e.g., income).
See the
Appendix
for additional information about our methods and findings.
Key Findings
Key Findings
At least 112,000 debt collection cases were filed in Davidson
County civil courts between January 2016 and March 2023
(Figure 1)
— including about 12,000 in 2022. Between 2016 and
2018, the number of cases steadily climbed (Figure 2) — peaking at over 19,500 yearly cases. Filings declined
precipitously during the pandemic as courts closed or restricted
access to courtrooms. (2) As of 2022, the number of debt collection
filings was almost 40% lower than the peak in 2018. (3)
Figure 1

Figure 2

Debt Collector Types
High-interest lenders and debt buyers filed over two-thirds of
debt collection lawsuits in Davidson County between January 2016
and March 2023
(Figure 1). Lawsuits by high-interest lenders alone
made up 38% of all filings over this period — followed by debt
buyers and 3rd-party collectors, which accounted for another almost
30%. By 2022, these made up even greater shares of total cases – 40%
and 33%, respectively. (3) (See
Collector Types text box for additional information
on each type of collector.)
Figure 3

Figure 4

data — Davidson County debt collection filing rates were similar
but distributed quite differently across collector types (Figures
3 and 4). While high-interest lenders accounted for
38% of all debt collection cases in Davidson — or about 63 cases per
1,000 residents, they made up only 12% — or 21 cases per 1,000
residents — in Shelby County. Debt buyers/collectors, medical
providers, and auto lenders made up larger shares with higher case
filing rates in Shelby County than in Davidson. (3) (4)
Figure 5

Figure 6

Davidson County were still below pre-pandemic levels in 2022,
while other types were about the same as before the pandemic (Figure 5). All types of cases declined
significantly at the onset of the pandemic (Figure 6). Those by debt buyers/3rd-party collectors and auto lenders
jumped back up to pre-pandemic levels within months. Others more
steadily climbed back up, while medical debt suits remained low —
consistent with other studies that show national declines in medical
debt during the pandemic. (3)
Top Plaintiffs
A few companies file most debt collection cases in Davidson
County – mostly high-interest lenders and debt buyers
(Figure 7). Between January 2016 and March 2023,
Advance Financial, a Tennessee-based high-interest lender, filed
over 17% of cases. In 2022, Speedy Cash, another high-interest
lender, overtook Advance Financial in filings — accounting for 13%
of all debt collection lawsuits. In both time periods, just seven
plaintiffs accounted for about half of all debt collection
lawsuits. (3)
A few plaintiffs also account for most lawsuits within almost
every debt type (Figures 8 and 9). For example,
between January 2016 and March 2023, the top three plaintiffs in
each category brought 76% of all high-interest lender cases, 61% of
debt buyer cases, 48% of bank and credit card suits, and 38% of auto
lender cases — with similar proportions in 2022. Medical debt cases
tended to have a more even mix of plaintiffs over the entire period.
Still, as medical debt cases declined (Figure 5),
lawsuits became more concentrated among a few plaintiffs. By 2022,
Middle Tennessee Imaging accounted for 53% of medical debt
filings. (3)
Figure 7

Collector Types
-
High-Interest Lenders include creditors that
offer short-term, high-cost loans often to consumers with poor
credit. According to estimates, interest and fees on these types
of loans can add up to a nearly 500% annual percentage rate in
Tennessee, on average.(17) (18) -
Debt Buyers and 3rd-Party Collectors are
companies that either purchase debts from or contract with
creditors to collect unpaid debts. Buyers often purchase large
portfolios of debt at a discount — sometimes pennies on the
dollar. These debts can also be bought and sold by collectors
multiple times.(16) -
Banks and Credit Cards include traditional
banking institutions and credit card issuers. -
Medical includes medical providers like
hospitals, physician groups, imaging companies, and individual
health care providers. See all our past work on medical debt
here. -
Auto includes car dealers and lenders that
specialize in financing vehicle purchases.
Figure 8

Figure 9

Figure 10

Representation
An attorney almost always represents plaintiffs in Davidson
County debt collection lawsuits, while defendants rarely have
legal representation
(Figure 11). Across all collector types, plaintiffs
had representation about 99% of the time and defendants about 0.6%.
These rates varied little across collector types. (3)
Figure 11

Garnishment
Settlements come in many ways — including garnishment, in which
debts are deducted straight from a defendant’s paycheck or bank
account. For example, cases can be dismissed, delayed, or settled between
the parties without court action. If a court rules in a plaintiff’s
favor, it determines a settlement that can include the debt, court
costs, attorney’s fees, and interest. With approval from the court,
collectors can use wage garnishments and asset seizures to recoup
these settlements.
About one-third of debt collection lawsuits in Davidson County
between January 2016 and March 2023 involved a garnishment. These rates varied across debt types. High-interest lender cases
were most likely to lead to a garnishment, and half of those
lawsuits during this period did so (Figure 12). (3)
Figure 12

Affected Neighborhoods
Defendants in a handful of Davidson County zip codes had debt
collection lawsuit rates well above the county-wide average —
including 37207, 37218, 37208, 37115, and 37076
(Figures 13 and 14). Residents of
these five zip codes made up about 31% of all cases against Davidson
County residents but only 22% of the county’s population (Figure 15). The rate of debt collection lawsuits against defendants in 37207
(Northeast Nashville) — 220 cases per 1,000 residents — was about
seven times higher than for 37215 (Green Hills and Forest Hills),
where it was just 26 cases per 1,000. (3) (4)
Use the
interactive dashboard below
to explore debt case burdens and neighborhood characteristics by
zip code.
some debt types than others (Figures 16-21). For example, the rate of
high-interest lender lawsuits varied from a high of 87 cases per
1,000 residents in 37208 (North Nashville) to a low of just 5 cases
per 1,000 in 37215 (Green Hills/Forest Hills). However, the range
was much tighter for bank and credit card lawsuits – 27 cases per
1,000 residents in 37214 (Donelson) compared to 7 cases per 1,000 in
37212 (Hillsboro Village/Vanderbilt). These variations likely
reflect the extent to which different populations access different
types of credit options — with banks and credit cards more
universally accessed than high-interest lenders. (3) (4)
Figure 13

Figure 14

Figure 15

Figure 16

Figure 17

Figure 18

Figure 19

Figure 20

Figure 21

handful emerged as having a meaningful association with debt
collection case filing rates. We looked at 39 zip code-level metrics representing demographics,
family structures, economic well-being, educational achievement,
workforce and jobs, transportation, housing, use of services and
supports, population changes, and health. Some – but not all – were
associated with higher rates of debt collection lawsuits filed
against defendants living in those zip codes. (3) (4) (6) (7) (8)
See the
Appendix
for a full list of the metrics we explored, definitions, sources,
and results.
The Nashville zip codes with the highest lawsuit rates had more
black residents, single-parent families, lower incomes and
education levels, poorer health, and greater reliance on food
stamps
(also known as the Supplemental Nutrition Assistance Program or
SNAP) (Table 1). These findings are consistent with
similar studies from other states. (4) (5) Meaningful associations
with these characteristics, however, varied across debt types:
-
High-interest lender, medical debt, and auto lender case rates
shared many of the same associations as overall debt collection
case rates. Notably, higher high-interest lender case rates were
also associated with higher rates of poor mental health. Higher
medical debt case rates were associated with higher rates of
disability and adult diabetes, and higher auto loan case rates
with higher child poverty and lower access to broadband. -
Higher debt buyer/collector case rates were only associated with
lower education and income levels. -
Bank and credit card case rates had no meaningful associations
with the characteristics we explored.
Table 1


What It Could Mean
These findings give us imperfect insights into debt collection
practices and financial security.
Financial Security
Our analyses give us some insights about who in Nashville may be
most affected by different types of debt, variations in access to
credit, and overall financial security. The following are some potential explanations, but all would
require further investigation to confirm:
Possible Explanations for Our Findings
-
Residents of lower-income neighborhoods need access to small
loans but have difficulty paying them back — at least as the
options are structured today. -
Predictably, those with lower incomes may be more likely to have
delinquent debt. The absence of meaningful associations with
poverty rates, however, may mean that certain types of debt are
a greater challenge for those with lower incomes but above
poverty thresholds. It may be that impoverished individuals have
less access to the types of credit represented by these
lawsuits, or access to public programs may protect them from
specific types of debt (e.g., medical debt and TennCare
coverage). -
The auto lender associations suggest that people with the lowest
incomes — and those less able to afford other services like
broadband — may be the most likely to take out loans they
ultimately cannot afford to access a vehicle. -
Lawsuits by banks/credit cards and debt buyers/collectors seem
to have a comparatively more widespread impact across
neighborhood characteristics — likely reflecting the latter as a
traditional credit option that could be for any number of
expenses (including those covered by other debt types) and the
former as encompassing all debt types. -
The results suggest that medical debt lawsuits – and, by
extension, medical debt – in Davidson County may be associated
with having more medical needs.
A
similar review of Shelby County cases
did not find all the same correlations.
Debt Collection Practices
Debt collection lawsuits may tell as much about business models
and debt collection practices as they do about delinquent debt and
financial security. There are no uniform standards for when a creditor may file a
lawsuit and no requirements for what types of efforts most creditors
must exhaust before suing someone (except
certain hospitals). As a result, these findings may partially reflect the degree to
which different kinds of collectors rely on courts as a routine
collection mechanism that allows them to garnish wages and assets
directly. Prior studies show that certain collector types are more
likely to take debtors to court than others. (11) (9)
Regardless of what may be driving the lawsuits, they can create
challenges for both courts and the people sued. While the window covered by our data shows a decline in cases,
reports at a national and state level indicate an increasing
reliance on courts for debt collection. (5) (4) This can overwhelm
courts and divert resources from other civil cases. (7) National
studies also highlight several aspects of debt collection lawsuits
that adversely impact those sued, including:
-
Notification — Individuals may never receive
clear or proper notification of a lawsuit. As debts can be sold
or contracted out to collectors, plaintiff names may not be
familiar and get disregarded. -
Unchallenged Lawsuits — Nationally, most debt
lawsuits go unchallenged. In a 2015 Consumer Financial
Protection Bureau survey, about 15% of Americans contacted by a
debt collector in the past year reported being sued. Of those,
only about 26% attended the court proceeding. (7) Some reasons
people may not attend include lack of notice or legal
representation, receiving incorrect or misleading information,
confusion about the alleged debt, resignation to an adverse
outcome, and income, job, or travel constraints. (13)(14) When
people don’t show up, courts often issue default judgments —
ruling in favor of the plaintiff without any substantive review
of the facts or defendant circumstances. (13) (7) -
Legal Representation — There is no guaranteed
right to legal representation in civil suits, and — as our data
show — many people who do challenge them are unrepresented.
(14)(13) This often gives debt collectors an advantage, as
non-lawyers may not have the expertise to challenge the
plaintiff’s allegations. (14) (7) Plaintiffs often drop cases
when defendants have representation. (13) -
Inaccuracies — Some studies have reported that
suits are brought based on inaccurate or incomplete information
about the debt.(13) (14) For example, suits may be brought to
collect on debts against the wrong individual or on amounts that
have already been paid off. A 2009 review by the Federal Trade
Commission found that only about 6% of purchased debt nationally
came with any documentation. (13) -
Added Costs — On top of the
original debt and any fees and interest that accrue pre-lawsuit,
court settlements often add attorney’s fees, court costs, other
reimbursable expenses, and post-judgment interest. Any
settlement in Tennessee is subject to a pre-determined
post-judgment interest rate set by state law — currently at
10.25%. (10) In default judgments, interest can significantly
inflate this new total without the defendant’s awareness.(7)
These settlements can drag on for years as Tennessee has no time
limit for enforcing civil judgments, but they must be renewed by
a judge every 10 years. (11)
Parting Words
Debt collection lawsuits are a legitimate business practice that
helps ensure people meet their financial obligations and businesses
stay afloat. However, when lawsuits are over- or misused, it can
create trade-offs for the court system and people facing lawsuits.
Court data provide a unique look into consumer creditors’ collection
practices and Nashvillians’ financial security. These insights
conjure additional questions to understand more about both.
Explore the Data
Explore neighborhood characteristics and compare debt types among
zip codes with the interactive dashboard below.
the total number of Shelby Co. debt collection cases
displayed.
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